Shipping costs will vary depending on method of shipment and destination
Shipping is FREE to Newfoundland & Labrador for all order of $75 or more before tax. Shipping is FREE to the rest of Canada for all orders of $150 or more before tax.
Shipping rates for orders less than $150 ($75 in Newfoundland & Labrador) are a flat $20 for Expedited shipping anywhere in Canada and $15 for Newfoundland and Labrador. Please note that shipping times vary depending on locations. Rock Vapor cannot be held responsible for any delays in shipping.
The vast majority of orders are shipped within 24 hours of receiving payment, but sometimes delays happen. Please note that shipping is from Monday to Friday only (excluding holidays). Any order placed after 3PM NL time will not be shipped until the next business day (Monday-Friday - excluding holidays)
If you refuse the package or enter a wrong shipping address and the package or you cannot provide ID at time of delivery to prove legal age and your package is returned to us, the shipping fee paid is NOT refundable. If your order received free shipping, you will receive a refund minus the original cost of the shipment that Rock Vapor paid to ship the package to you. You will be responsible for any shipping fees incurred by Canada Post due to a returned order. Please note that any package returned due to a customer not being able to prove legal vaping age, shipping charge(s) will apply, as well as a 50% restocking fee on the value of the refund.
Canada - Expedited shipping is 1-10 business days (most major centres 1-5 business days)
Please note that shipping companies are receiving a higher than normal volume of shipments due to the COVID-19 Pandemic and have suspended their on time guarantee. This means that you may experience delays in receiving your order. Rock Vapor cannot be held responsible for any delays that may occur during shipping.